Participating Users

How to Join and Play Bingo on the Televeda Application

How to Play Televeda Bingo as an Individual or as a Venue This article will explain how to play bingo on the Televeda Application. You can either play as an individual or you can play in a group. How to Join and Publish Your Camera and Microphone 1. Go to our lobby at live.televeda.com. Once the game starts it will be listed under Live Now. Click on the purple Join Game Button. This button will only be enabled at the official time when the game starts. By default, the game will start with everyone's cameras and microphones off. If the host publishes you, you will get a pop-up asking for permission. Please click allow if you would like the other players to hear and see you. Sometimes the host will prefer to play with participants unpublished. You can change your selected microphone and camera by clicking on Settings. After the host publishes you, you will be able to switch on and off your camera and microphone by clicking on these two buttons. Joining as an Individual If you're joining as an individual player you don't need a bingo card before the game start. You will get a digital card on your screen as you join. 1. Select the Join as an Individual option. 2. A digital card will display on the screen. Click on the numbers as the host calls them out. 3. If you have bingo click on the orange **Bingo ** button. The online host will check the player's card, and if correctly verified, the player who called Bingo first is the winner. 4. Click on Video Panel to see the host and published players and on Member chat to interact with other players via the chat feature. Joining as an Individual Video Please watch this video if you would like to know more about joining as an individual. How to Join Bingo as an Individual Joining as a Venue If you're a group wanting to join bingo on one device, please follow these instructions: 1. Please email us at [email protected] prior to the event and we will send you official serialized bingo cards in this format. Please print them out and distribute them to the in-house participants before the game. We recommend using an attendance sheet to keep track of which member has which bingo card. 2. Select the Join as a Venue option. 3. Enter your Venue Name. This will be the display name on your video stream. 4. This is what you'll see on your screen when joining as a venue. 5. Your group members can mark the numbers on their cards as the host on the screen calls them out. 6. If someone in the group has bingo click on the orange Bingo button. 7. You will be asked to enter the unique bingo card number, of the first person to call out bingo. 8. This number can be found on the winner's bingo card, or you can reference your attendance sheet for easy access. Joining as a Venue Video Please watch this video if you would like to know more about joining as a venue. How to Join Bingo as a Venue Rules of the game Click on the trophy in the top-right corner. The host will update the rules as we play. Need Help? Click on the question mark in the top-right corner. 1. Contact Tech Support will open a live chat bar where you can get help from the Televeda team. 2. Read Rules will open a helpdesk article in a new tab, with the rules of the game. Still Have Questions? Please contact our support team if you're still unsure about anything. Phone Number: +1 (833) 299-1449 (toll-free) Email: [email protected] Live Chat (click this URL https://help.televeda.com/en/ and open the chat box)

Everything You Need to Know About Bingo

BingoPalooza BingoPalooza is a Bingo tournament. This is a free, public event open to all age groups. If you are unable to attend in-person, you can still be part of the community and play online. This is a unique bingo event designed to celebrate the power of community, bringing folks together in a shared activity across multiple regions, both in-person & virtually. Please visit our website for upcoming dates: https://www.televeda.com/bingopalooza Weekly Bingo Games Bingo Prizes 1) Musical Bingo - Mondays and Fridays This class is hosted by the City of Chandler. Prizes are not guaranteed. They are generous and sometimes give away gift cards, but they will not ship any physical prizes to individuals. We suggest joining Thursday’s Televeda bingo if you are playing for prizes. 2) City of Chandler Bingo - Wednesdays This class is hosted by the City of Chandler. Prizes are not guaranteed. They are generous and sometimes give away gift cards, but they will not ship any physical prizes to individuals. We suggest joining Thursday’s Televeda bingo if you are playing for prizes. 3) Televeda Bingo - Thursdays We don’t give gift cards to the bingo winners, but at the end of this game, we do a lucky draw, and the lucky winner will receive an Amazon gift card. If a venue wins the lucky draw, Televeda will only give away one gift card to the venue host, who is then responsible for doing another lucky draw, or for using the gift card as they see fit. Bingo Cards? Please note that we are currently hosting four different Bingo games, and that all of them are free to join. 1) Musical Bingo - Mondays and Fridays Please email Trevor from Chandler directly at [email protected] for a Bingo card before the game starts. 2) City of Chandler Bingo - Wednesdays If you're not a Chandler member, please email [email protected] for a one-time bingo card before the game starts. If you've already attended this class and received a bingo card, please use that card. 3) Televeda Bingo - Thursdays a Virtual bingo game automatically generates a card for you on screen, so no need to print one before! We don’t give gift cards to the bingo winners, but at the end of this game, we do a lucky draw, and the lucky winner will receive an Amazon gift card. If a venue wins the lucky draw, Televeda will only give away one gift card to the venue host, who is then responsible for doing another lucky draw, or for using the gift card as they see fit. For more instructions on this game please read this article: How to Join and Play Bingo on the Televeda Application How to Play 1. How To Play Musical Bingo 1. Make sure you have two Chandler Musical Bingo cards printed prior to class. If you have already received cards for this class, please use those cards. 2. Click Join Class when class is live in the lobby. 3. The host will explain what card to use first: the 50s, 60s, or 70s card. 4. Listen to the music playing. When you recognize the song, see if you have it on your bingo card, and then mark it down. 5. Alert the host by sending a chat message or waving when you get bingo on your card. 2. How to Play City of Chandler's Bingo 1. Make sure you have a Chandler Bingo card printed prior to class. If you have already received a card for this class, please use that card. 2. Click Join Class when class is live in the lobby. 3. The host will explain what bingo they are playing, and you will be able to see what shape you are trying to get on the screen. 4. Alert the host by sending a chat message or waving when you get bingo on your card. 3. How to Play Televeda Bingo 1. Click Join Class when class is live in the lobby. 2. Click “join as an individual”. 3. A digital bingo card will appear for you to use. When the numbers are called, make sure to click on the numbers on your card. 4. When you have a bingo (the host will let you know what bingo you are playing until) click the big orange "Bingo" button to submit it. Upcoming Bingo Classes Please see our Class Schedule to see our upcoming Bingo classes. Updated on: 09/01/2026

How to Set a Reminder for a Class

How to Set a Reminder for a Class This article will explain how to add a class to your calendar and how to get an email or text reminder for a class. Note: You do not need to set a reminder to join an event. All registered community members can join a class without setting a reminder. This guide will help you set up reminders via your calendar, email, call or text. Find a Class Here you can find the link to the updated Class Schedule page. Click on the RSVP Button This pop-up will appear with the different options: You will receive an email reminder for the event. Add a Calendar Reminder Click on your calendar of preference, a new tab will open where you can add the class details to your calendar. Add a Text Reminder Tick the box next to Text Reminder. You will be prompted to add your number the first time. If you click on the text reminder box, you will have the option to update your number. How to See all My Upcoming Classes If you RSVPd for an event it will be listed under My Schedule: How to Cancel a Reminder Go to My Schedule and click on the Cancel button, for the event you wish to cancel. Please contact our support team if you have any further questions. Phone Number: +1 (833) 299-1449 (toll-free) Email: [email protected] Live Chat (click this URL and open the chat box) Updated on: 09/01/2026

How to Bookmark televëda!

How to Bookmark televëda! Your browser lets you easily bookmarks the pages you want to revisit like https://live.televeda.com/. Below are steps on how to do this depending on your browser: Google Chrome Add a bookmark 1. On your computer, open Chrome. 2. Go to the site you want to visit again in the future. 3. To the right of the address bar, click Star . Find a bookmark 1. On your computer, open Chrome. 2. At the top right, click More Bookmarks. 3. Find and click a bookmark. Mozilla FireFox 1. To bookmark a page, just click on the star in the address bar and then type https://live.televeda.com. Note: If the star is missing from the address bar, click on the Page actions (3-dot) menu button. 1. The star will turn blue when the page is bookmarked and a window will pop up so you can name, move or tag your bookmark. Safari 1. In the Safari app on your Mac, go to the page you want to bookmark. 2. Click the Share button in the toolbar, then choose Add Bookmark. 3. Choose where to add the bookmark, and rename it if you like. •Add this page to: Click the pop-up menu and choose a folder. The default is Favorites. •Rename the bookmark: Enter a brief name that will help you identify the webpage. •Add a description: Enter more details as an optional reminder about the webpage. 1. Click Add. Please do let us know if you need further assistance through Need Tech Support? and we would love to set up a call with you to further assist you. Updated on: 05/06/2024

How to Join a Class as a Group

How to Join a Televeda Class as a Group This guide will explain how to join a Televeda class as a group using a projector or TV. 1. Power on your laptop and TV. 2. Connect your laptop to the TV or projector using either a VGA or HDMI cable. The type of connection will depend on the models of the devices you use. The connector cable will come with your TV or projector or you might have to purchase it separately. You might also need to purchase an adapter if your laptop has a VGA port and your TV a HDMI port and vice versa. Some smart TVs will be able to connect to your laptop with bluetooth and you won't need a cable. VGA Cable HDMI Cable HDMI to VGA Adapter Mac Adapter 3. Once the connection is successful you will have to select the display option. Windows On a Windows laptop go to settings -> Display and select Extend these displays Mac On a Mac go to System Preferences and select your laptop as your Main display and the TV as Extended display. PS: If you use the Duplicate these displays options both screens will be a mirror of each other. You can decide what works best for you. 1. Make sure the speaker is loud enough for the entire audience to hear. We recommend adding an external speaker for bigger groups. 2. Go to live.televeda.com and join the class once it starts. 3. Participants can follow along on the TV or projector. Updated on: 29/08/2022

Before Joining Class Set up (Wait Room/Pre-Class) Guide

Pre-Class Technical Check Guide This guide will help you on how to properly Allow/Choose the camera and microphone available for you to use before entering the class. When you click "Join Class" from the Lobby area, we have you enter a pre-class waiting area where we run an automated test for your internet speed & hardware. We want to make sure you have a great experience and can easily access your camera & microphone to actively participate with other members. Note: You do not have to keep your camera on if you are uncomfortable and can toggle your camera off in this area (or even inside of the class). You can still participate with the group via audio or via chat inside of the class. Browser Permissions To create an accessible solution that does not require any software downloads we have created a web based application. To access your camera and microphone, you have to expressly consent to your browser's permission policies. For Google Chrome Users: A pop-out window will appear saying live.televeda.com wants to Use your microphone / Use your camera. Click Allow to continue **or ** Click Block to prevent access to your microphone and camera. Click X to close the pop-out window. Test your camera & microphone A video feed display from your camera will help you fix the right angle for you. Camera drop-down functionality If you have multiple cameras/webcam attached to your device, click the camera drop-down and choose the camera that you want to use. If you only have a single camera/webcam available then it will be the default camera that will be enabled. Microphone drop-down functionality If you have multiple microphones attached to your device, Click the microphone drop-down and choose the microphone that you want to use. If you only have a single microphone available then it will be the default microphone that will be enabled. Turning Off/On your camera before entering the class Click the slider next to the camera if you want to turn it OFF or turn it ON. Mute/Unmute your microphone before entering the class Click the slider next to the microphone if you want to MUTE or UNMUTE. Connectivity Test Status We highly recommend to wait for the Connectivity test to finish before Joining the class to ensure that you have a stable internet connection. You can still join a class with low internet speeds but you may experience some video or audio lag. Our team is also available to help assist you if you have any questions. Join Class Button With your devices selected and connectivity tested, clicking on the Join Class button will take you inside your event. Have fun! Updated on: 05/06/2024

How to Join a Class

How to Join a Live Televeda Class 1. Visit our virtual lobby at live.televeda.com. 2. Once a class starts it will be listed under "Live Now." 3. Click on the purple "Join Class" button. 4. You will now be directed to the class. 5. Initially your browser will ask for Permission to allow Camera and Microphone access. Please select Allow. 6. Another option as well is to click the Video Icon at the top right area of your Browser. Please select "Always allow https://live.televeda.com to access your camera and microphone." 7. Once you pass the connectivity test you should be good to join the class. 8. This is what you'll see when you join the class: On the bottom panel - Click on the yellow HELP button on the left bottom corner for live chat support - Click on the camera icon to turn your camera on and off - Click on the microphone to mute and unmute yourself. Please be mindful of other participants and mute yourself if you're in a noisy area. - Click on Settings to select another camera or microphone. - Click on Hide Chat to hide the chat - Click on Full Screen to change the display In the top-right corner click on chat to type messages to the other participants. How to Join an On-demand Class On-demand classes are recordings that you can watch at your own pace and convenience. 1. Visit our virtual lobby at live.televeda.com. 2. On-demand classes will be listed under Live Now with an ON-DEMAND tag. 3. Click on the purple Join Event button Have trouble logging in? Please read: How to Login to Join a Class Please contact our support team if you're still unsure about anything. Phone Number: +1 (833) 299-1449 (toll-free) Email: [email protected] Live Chat (click this URL https://help.televeda.com/en/ and open the chat box) Updated on: 04/03/2024

How to Sign Up for Televeda (New Members)

How to Create a Free Televeda Account This article will explain how to create a free Televeda account. 1. Go to live.televeda.com and enter your email address. 2. If you already have an account, you will be asked to verify your account with an OTP. You will be taken directly to step 4. 3. If you do not have an account, you will be directed to the registration page. Please fill in the required fields and click Continue. • Please note that a referral code is not required to create an account with Televeda. If you are associated with a community, please enter the referral code during the account creation process. • Please read and accept the waiver of liability. 4. Verify your account by entering the one-time verification code that was sent to your email: 5. After completing the verification process, you will be directed to our lobby. In the lobby, you will have the opportunity to join live classes, access on-demand classes, and explore various other features and activities. This Video Will Explain the Steps for Creating a New Account ▶ Watch the video Troubleshooting Didn't get the verification code? • We suggest requesting the code on your mobile device so that you don't lose the verification page. If you are using your computer, please make sure to open up a new tab to get to your email, so you don't lose the verification page. • Please note that the code cannot be sent to landlines, only to mobile devices. • If you don’t see the email with the verification code in your inbox please also check your spam or junk folder. • Please note that the verification code is only valid for 10 minutes. If your time expires you can simply request a new code. How to Join a Class? Please read: How to Join a Class Please contact our support team if you're still unsure about anything. Phone Number: +1 (833) 299-1449 (toll-free) Email: [email protected] Live Chat (click this URL https://help.televeda.com/en/ and open the chat box)

Allowing Camera and Microphone Access

How do I turn on my camera and microphone in my browser? This article will explain how to change your settings on different browsers to allow camera and microphone access if you accidentally blocked it for live.televeda.com. Google Chrome When joining a class for the first time you will see a pop-up message asking to allow camera and microphone access. Please click allow. If you accidentally clicked 'Block' you will need to enable your browser's permission settings to allow your device's camera and microphone access for a particular website like live.televeda.com. You may refer to the following steps depending on what browser you are using. 1. Open Chrome. 2. At the top right, click Settings (3 dots at the top right area) 3. Under Privacy and security, click Site settings. 4. Click Camera or Microphone. 5. Confirm that live.televeda.com is listed under sites "Allowed to use your camera" Mozilla FireFox When joining a class for the first time you will see a pop-up message asking to allow camera and microphone access. Please click allow. If you accidentally clicked 'Block' you will need to enable your browser's permission settings to allow your device's camera and microphone access for a particular website like live.televeda.com. 1. Click on the camera or microphone icon in the address bar. If you blocked them they will be crossed out as in this screenshot 2. Simply click on the x to unblock your camera or microphone. 3. Remember to reload the page by clicking on the curly arrow. The pop-up message will come up again. Remember to click on Allow. Safari When joining a class for the first time you will see a pop-up message asking to allow camera and microphone access. Please click allow. If you accidentally clicked 'Block' you will need to enable your browser's permission settings to allow your device's camera and microphone access for a particular website like live.televeda.com. 1. Open Safari Preferences. 2. Navigate to Websites. Go to Camera and Microphone tabs. 3. Change access to Allow. 4. Restart Safari. Microsoft Edge When joining a class for the first time you will see a pop-up message asking to allow camera and microphone access. Please click allow. If you accidentally clicked 'Block' you will need to enable your browser's permission settings to allow your device's camera and microphone access for a particular website like live.televeda.com. 1. Click on the camera icon in the address bar. If it's blocked it will have a little red cross next to it as in this screenshot. 2. Select the Always Allow option. 3. Reload the page by clicking on the curly arrow Please do let us know if you need further assistance through Need Tech Support? and we would love to set up a call with you to further assist you. Updated on: 27/07/2022

How to Login to Join a Class (Existing Members)

How to Login to Join a Class New Users: If you do not have an existing account with Televeda, please create an account by following the steps in this article: How to Sign-up Login Existing Users You only need to register once on the platform. But you may need to login again if you haven’t been active for a while or are joining from a new browser or device. Logging in using your Email Address: - Go to live.televeda.com - Type your email in the field and press Continue. - Verify your account by entering the one-time verification code that was sent to your email: Logging in using your Phone Number: This option is only available if you provided your mobile number during the account creation process. However, you can always go back and add a mobile number to your account. - Go to live.televeda.com Please click on the link: I would like to log in with my mobile phone number - Enter your mobile number - Verify your account by entering the one-time verification code that was sent to your mobile phone: Note: If you did not receive the SMS, click Resend Code link and you will receive another verification message. Logging in using Landline Support: • If you are not receiving the verification code through email or mobile phone, you have the option to contact Televeda support. They can assist you in generating a code and reading it to you over the phone. • Please dial the Televeda support line at 1 (833) 299-1449 (toll-free). One of the support agents will be able to generate a unique verification code for you. • After successfully completing the verification process, you will be directed to our lobby. In the lobby, you will have the opportunity to join live classes, access on-demand classes, and explore various other features and activities. Troubleshooting • We suggest requesting the code on your mobile device so that you don't lose the verification page. If you are using your computer, please make sure to open up a new tab to get to your email, so you don't lose the verification page. • Please note that the code cannot be sent to landlines, only to mobile devices. • If you don’t see the email with the verification code in your inbox please also check your spam or junk folder. • Please note that the verification code is only valid for 10 minutes. If your time expires you can simply request a new code. How to Join a Class? Please read: How to Join a Class Please contact our support team if you're still unsure about anything. Phone Number: +1 (833) 299-1449 (toll-free) Email: [email protected] Live Chat (click this URL https://help.televeda.com/en/ and open the chat box) Updated on: 29/11/2023

Krisp Noise Cancelling

Krisp Noise Cancelling to Reduce Background Noise when Joining Classes This article will explain how to dowload and use Krisp when joining Televeda classes. Krisp is a free Noise canceling application that you can download on your device. Please note that Krisp will only cancel out some of the background noise. Please be mindful of other participants when joining a class in a noisy environment, and keep your microphone muted. Download Krisp and create a free account Go to krisp.ai And select Get Krisp for Free to create an account, or sign in if you already have an account. To download it on your device, click on Download on the left panel. It will automatically detect your device and give you the right option. After downloading it successfully and creating a free account, you should be able to select it as your microphone when joining a Televeda class. You can also change your microphone to Krisp after joining by clicking on Settings and selecting it from the dropdown list. To change your Default Microphone to Krisp on Chrome, Please follow these instructions If you change your default microphone to Krisp, it will be selected as the default microphone on Televeda and other applications. 1. Once it’s installed correctly you can make it your default microphone on Chrome by going to settings. 2. Privacy and Security 3. Site Settings. 4. Permissions and Microphone. 5. Select Krisp as your default microphone from the dropdown list. That's it, you're good to go! Updated on: 29/08/2022

How to Turn on Live Captions

How to Enable Live Captions in Televeda 💻 On a Laptop or Desktop Computer Google Chrome (Recommended) Chrome has a built-in feature called Live Caption that works on any video or audio playing in the browser — including your Televeda class. 1. Click the three dots (⋮) in the top-right corner of Chrome. 2. Select Settings. 3. Click Accessibility in the left-hand menu (you may need to scroll down). 4. Find Live Caption and toggle it On. 5. Go back to your Televeda class tab and play the video — captions will appear automatically in a black bar at the bottom of your screen. Televeda class with live captions at the bottom of the screen Live captions appear as a bar at the bottom of your screen during class To turn captions off, follow the same steps and toggle Live Caption back to Off. Microsoft Edge Edge also has a built-in Live Captions feature. 1. Click the three dots (…) in the top-right corner of Edge. 2. Select Settings. 3. Click Accessibility in the left-hand menu. 4. Find Live Captions and toggle it On. 5. Return to your Televeda class — captions will appear at the bottom of the screen. If you do not see captions after enabling them in Edge, also check your Mac’s to make sure caption display settings are not hiding them. 📌 Prompt may look slightly different on Windows devices, as Edge can follow the device’s local settings, so the experience may vary a bit between Windows and Mac. Safari (Mac only) ❌ We recommend switching to Google Chrome or Microsoft Edge for the best experience. You can download Chrome for free at google.com/chrome Firefox ❌ We recommend using Google Chrome or Microsoft Edge instead. 📱 On a Phone or Tablet iPhone or iPad (iOS) Apple has a system-wide Live Captions feature available on iPhone 11 and newer, running iOS 16 or later. 1. Open the Settings app. 2. Tap Accessibility. iPhone Settings — Accessibility › Live Captions toggle On 3. Scroll down and find Live Captions. 4. Tap Live Captions and toggle it On. 5. Return to your Televeda class — captions will appear at the bottom of the screen. Live Captions on iPhone works best with a stable internet connection and may not be available on older devices. Android Phone or Tablet Android has a built-in Live Caption feature available on most phones running Android 10 or later. 1. Open the Settings app. 2. Tap Accessibility (sometimes found under Sound & vibration). 3. Tap Captions. 4. Toggle it On. ❓ Frequently Asked Questions The captions aren't appearing — what do I do? Make sure your browser's sound is not muted and that the class video is actually playing. Try refreshing the page and checking that Live Caption is still turned on in your settings. The captions look wrong or keep disappearing. Live captions are generated in real time by your device, so occasional errors are normal. If they cut out frequently, check your internet connection. I don't see the Accessibility option in my settings. Try using the search bar inside your browser or phone Settings and type "captions" or "live caption" to find it quickly. Can I make the caption text bigger? Yes! In Chrome on a computer, after turning on Live Captions, click the small gear icon on the caption bar to adjust text size and colours. On iPhone, go to Settings → Accessibility → Live Captions to find display options. Will captions work in languages other than English? Chrome supports multiple languages for Live Caption. After enabling the feature, go back to Settings → Accessibility and look for language options. iPhone and Android also support additional languages in their device accessibility settings. Still Need Help? If you're having trouble, please reach out to the Televeda support team and we'll be happy to walk you through it step by step. Phone Number: +1 (833) 299-1449 (toll-free) Email: [email protected] Live Chat (click this URL and open the chat box) Updated on: 14/04/2026

How to Adjust the Size of your Bingo Display

How to Adjust the Size of your Bingo Display An article to help users adjust the display settings of their browser. Step 1: Join the Event 1. To join our bingo events, visit live.televeda.com. 2. Click the “Join Event” button at the time of event. Note: You cannot join the event prior to the scheduled start time. Step 2: Adjusting the size of your screen 1. Allow Televeda to access your camera and microphone. For assistance with this, see here. 2. Click Join Class. 3. Choose whether you are an Individual or a Venue. Individuals are single players who are given digital bingo sheets so they can play along at home. Venues are community centers that livestream the bingo event to a larger group of in-person participants. Individual or Venue At this point, if your device has a smaller screen, you may not be able to see the full bingo board. Your board may be cut off at the bottom, thus making the game harder to see. To adjust the size of the screen, there are two methods: Method 1: Using your Keyboard 1. By holding the “ Ctrl ” key and the “ - ” key on your keyboard, you can zoom out on your screen. 2. Every time you press the “ - ” key while holding the “ Ctrl ” key, you will zoom out a little further. Keep zooming out until the bingo sheet fits your screen. 3. To zoom back in, hold the “ Ctrl ” key and “ + ” key simultaneously. Keyboard Method 2: Using your Browser 1. Locate the three dots on the upper right hand side of the browser. It will be near the right side of the URL bar. The dots 1. Click the three dots. A menu will appear. 2. In this menu, locate the setting called Zoom. 3. Using the “ + ” and “ - ” buttons, you can zoom your browser in and out to help adjust the bingo sheet to your screen. Menu Zoom

How to Recommend a Friend

How to Recommend/Invite a Friend to televeda Method 1: Share a Specific Event with a Friend 1. Go to live.televeda.com and find the class on the schedule. 2. Click on See Details. 3. Click on Share this class! 4. Copy the link and share it with a friend as an SMS. 5. Or share the event by clicking on the Facebook or Email icon. Method 2: Invite a Friend from the My Profile Page 1. Go to live.televeda.com. 2. Click on My Profile. 3. Scroll down until you see Your Community. 4. Click on Invite a Friend. 5. Copy the link and share it with a friend through SMS, email, or social media. 6. Use the Facebook or email icons to share the event directly. 7. Call someone and provide them with your unique referral code to sign up. 8. Enter a phone number to send an SMS invitation. Method 3: Invite a Friend from Your Achievements Page 1. Go to live.televeda.com. 2. Click on My Profile. 3. Click on Your Achievements. 4. Click on Invite a Friend. 5. Follow the steps outlined in Method 2 to invite a friend. Method 4: Invite a Friend from the Notifications Page 1. Go to live.televeda.com. 2. Click on Notifications. 3. Click on Invite a Friend. 4. Follow the steps outlined in Method 2 to invite a friend. Method 5: Invite a Friend from the Community Page 1. Go to live.televeda.com. 2. Click on Community. 3. Click on Invite a Friends. 4. Follow the steps outlined in Method 2 to invite a friend. Method 6: Invite a Friend Directly 1. Go to live.televeda.com/invite. 2. Follow the steps outlined in Method 2 to invite a friend. Still have questions? Please contact our support team if you're still unsure about anything. Phone Number: +1(833) 299-1449 (toll-free) Email: [email protected] Live Chat (click this URL and open the chat box) Updated on: 15/02/2025

Translate Televeda into Another Language

Browsing Televeda in a Different Language Translate Televeda into Spanish using the Translation feature on the My Profile page. *Please note that English and Spanish are the only languages supported by the Televeda embedded translation feature. For other languages, refer to the section titled "To view *live.televeda.com or any other website in a different language," which provides step-by-step instructions based on the browser you are using. 1. Click on My Profile in the top right corner. 2. Select Spanish from the dropdown list. 3. Click on Save changes. To view live.televeda.com, or any other website, in another language, you can follow these steps based on the browser you are using: Google Chrome 1. Open Google Chrome and go to live.televeda.com or any other webpage. 2. Once on the site, right-click anywhere on the page. 3. In the context menu that appears, select "Translate to English". 4. Click on the option Choose Another Language from the options menu and select your language of preference. 5. Google Chrome will translate the entire page into the selected language. Google Translate Chrome Extension You can also add the Google Chrome Translate Extension by clicking on this Link. Once added, the extension will be available in your browser's URL as an option to use whenever you want. Firefox 1. Launch Firefox and visit live.televeda.com or any other webpage. 2. Open the top right hamburger menu click on Translate this Page and select your language of preference. 3. Firefox will translate the entire page into the selected language. Firefox Translation Extension You can also add the Firefox Translate Extension by clicking on this Link. Once added, the extension will be available in your browser's URL as an option to use whenever you want. Microsoft Edge 1. Open Microsoft Edge and visit live.televeda.com or any other webpage. 2. Once on the site, right-click anywhere on the page. 3. In the context menu that appears, select "Translate to English". 4. Click on Choose Another Language and select your language of preference. 5. Edge will translate the entire page into the selected language. Edge Translation Extension You can also add the Edge Translate Extension by clicking on this Link. Once added, the extension will be available in your browser's URL as an option to use whenever you want. Safari Before attempting to translate a webpage, it's important to note that the translation feature is available in iOS 14 and later, and it's also not available in all countries. Please also see Apple's official Safari User Guide for more details. 1. In the Safari app on your Mac, visit live.televeda.com or any other webpage. 2. If the webpage can be translated, the Smart Search field displays the Translate button. 3. Click the Translate button, then choose a language. 4. Safari will translate the entire page into the selected language. Safari Translation Extension You can download the Safari from the Mac App Store by clicking on this link. As of the time of writing, the extension is priced at $4.99 per month. Remember that the translation feature may not be perfect, so some elements of the website may not be accurately translated. If you encounter any issues with the translation, please reach out to our support team for further assistance. Please bear in mind that browsers such as Chrome frequently release updates. This article was written in February 2024, and things may change in the future. Still Have Questions? Please contact our support team if you're still unsure about anything. Phone Number: +1 (833) 299-1449 (toll-free) Email: [email protected] Live Chat (click this URL https://help.televeda.com/en/ and open the chat box)

How to Join a Zoom Class from Televeda

How to Join a Zoom Event via Televeda 1. Go to live.televeda.com. 2. Join from your Browser. You do not need to have Zoom installed or to sign in, unless the Zoom host required it. Join From Browser 3. Click Allow while visiting the site. 4. Enter your name. 5. Click Join. 6. Wait for the host to admit you to the event. 7. After attending the event, go back to the televeda tab to leave feedback. Still have questions? Please contact our support team if you're still unsure about anything. Phone Number: +1(833) 299-1449 (toll-free) Email: [email protected] Live Chat (click this URL and open the chat box) Updated on: 14/01/2025

Virtual Talking Circle (VTC) FAQs

Virtual Talking Circle Frequently Asked Questions Question 1: How Does a Virtual Talking Circle Work on Televeda? A Virtual Talking Circle on Televeda allows participants to communicate and share in an organized manner, inspired by traditional talking circles where only one person speaks at a time. The facilitator initiates the event and can configure display settings. Participants can speak in a designated order (clockwise or counter-clockwise) or use the "Raise Hand Sharing" feature, where the facilitator selects someone who has raised their hand to pass them the token. The facilitator is responsible for passing the token and can gently prompt a participant to conclude their turn. This ensures everyone has a chance to contribute, fostering a respectful and inclusive discussion environment. To learn more about joining a Virtual Talking Circle on Televeda, Please read: How to Join a Virtual Circle on Televeda Question 2: What is the difference between playing Clockwise, Counter-clockwise, or Raise Hand Sharing? Clockwise: Participants speak in sequence, moving in a clockwise direction. The facilitator passes the token to indicate whose turn it is. Counter-clockwise: Similar to clockwise, but the speaking order moves counter-clockwise. The token is passed accordingly. Raise Hand Sharing: Participants raise their hands to indicate they want to speak. The facilitator selects the next speaker and passes the token to them. This allows for more dynamic participation. Question 3: What does it mean if the facilitator nudges you? If the facilitator nudges you, it means they are gently prompting you to conclude your turn. This ensures that everyone has a chance to speak and keeps the discussion flowing smoothly. Question 4: What if I don't feel comfortable talking? If you don't feel comfortable talking, let the facilitator know, so they can pass the token to the next person. This is a safe space, and everyone should only participate to the extent they feel comfortable with. Question 5: Can I join anonymously? Yes, you can join anonymously. The facilitator will have access to your information, but other members won't, allowing you to remain anonymous to them. You can configure this setting in the waiting room. For more details, refer to How to Join a Virtual Circle on Televeda. Question 6: How many people can be in a virtual talking circle? Virtual talking circles on Televeda can have between 1 to 10 members including the facilitator. Question 7: Can anyone join the circle? This depends on the event and the facilitator. To join, you need to have a Televeda account. Please read How to Sign Up for Televeda. Some events may be password protected or community-specific (only members in that community can join). Finally, the host needs to admit everyone to the event and has the right to remove someone from the circle if they behave inappropriately. Question 8: How safe is my information? The virtual talking circle is a safe space to share and listen to others, and you are welcome to share personal things. However, if the facilitator feels that your life is at risk (e.g., suicidal thoughts) or if there are legal reasons, we might need to share your information with authorities or people who can help. Please read our legal policy here. Question 9: What is the etiquette for VTC? The Veteran Circle is a safe space. Our goal is to share our stories and connect with other’s stories. What is shared in the Veteran Circle, stays in the Veteran circle. - There is only one speaker at a time. - The facilitator designates who is speaking next. - Listen respectfully. - It is perfectly acceptable for someone to choose not to speak. - Try to be in a quiet space when you join a Veteran Circle. - No one should engage in giving medical advice. Question 10: What if I need tech support during an event? Click on Tech Support in the top-right corner. Televeda Support Team Details: Phone Number: +1 (833) 299-1449 (toll-free) Email: [email protected] Live Chat (click this URL https://help.televeda.com/en/ and open the chat box) Updated on: 09/01/2026

How to Update Your Personal Information and Profile Icon

How to Update Your Personal Information Update your profile (first name, last name, About, contact info, email, password): 1. Go to live.televeda.com and sign in. 2. Click your name (top-right) → My Profile. 3. Scroll down, edit the fields you need, then Save. Update Personal Information How to Update Your Profile Icon To update your profile icon, follow the steps above to open My Profile, select a picture from the available options, then Save. Update Profile Icon Still have questions? Please contact our support team if you're still unsure about anything. Phone Number: +1(833) 299-1449 (toll-free) Email: [email protected] Updated on: 09/01/2026

How to Delete or Deactivate Your Televeda Account

How to Delete or Deactivate Your Televeda Account You can delete (permanent) or deactivate (temporary). You can create a new account after deleting or reactivate after deactivating. 1. Go to live.televeda.com and sign in. 2. Click your name (top-right) → My Profile. 3. Click on Privacy Policy. 4. Scroll down and select Delete or Deactivate. 5. Enter your email and confirm. Delete or Deactivate Account Still have questions? Please contact our support team if you're still unsure about anything. Phone Number: +1(833) 299-1449 (toll-free) Email: [email protected] Updated on: 09/01/2026

How to Join a Virtual Talking Circle (VTC) on Televeda

How to Join a Virtual Talking Circle on Televeda as a Participant Please follow these steps to join a Virtual Circle Step 1: Go to live.televeda.com Once the event starts it will be listed under Live Events and the Join Class button will be enabled. The Join Class button will only be visible at the official starting time, you will not be able to join the event before it starts. You will be redirected to this page, where you have the option to change your display settings: Change your Display Name (Optional) Click on the name field to change your display name: Change your Military and Tribal Affiliation (Optional) To modify or erase text, simply click on the pen tool. While it's not mandatory, sharing your tribal affiliation, clan, and military status can facilitate connections with others and help them learn more about you. Change your Image Icon Click on the Change Image button to choose an avatar or upload an image from your device. You can choose an icon from the available avatars or click on From Computer to upload your own image. Configure your Microphone and Camera settings You can toggle your microphone and camera on or off. Additionally, you can switch between different microphones and cameras by clicking on the downward-facing arrow. For example, you can make that adjustment if you prefer to use headphones instead of the computer speaker. Test Audio It's always a good idea to test your audio before joining. Click on the **Test Audio ** button and say "Hello" a few times to test your microphone. Join the waitroom by clicking on the button that says I'm Ready. Then you will need to wait a few minutes for the host to admit you. This is what you'll see once you're in the circle: Still Have Questions? Please contact our support team if you're still unsure about anything. Phone Number: +1 (833) 299-1449 (toll-free) Email: [email protected] Live Chat (click this URL https://help.televeda.com/en/ and open the chat box) Updated on: 20/05/2024

Stay Logged in after Registration (Browser Cookies)

How to Stay Logged Into Televeda (Browser Cookies) This guide will show you how to enable browser cookies so that you can stay logged into Televeda and don't have to enter your password every time. What are Browser Cookies? HTTP Cookies are small pieces of data stored on the user's computer by the web browser while browsing a website. Cookies, when enabled in your browser, allow websites to store data on your computer (such as your login credentials). To ensure that you do not have to login every time you visit televëda virtual lobby, it is highly recommend that you enable cookies in your browser. How Do I Enable Cookies? Safari - Open Safari - Click Preferences menu item - Click Privacy tab - Uncheck Prevent cross-site tracking Google Chrome - Open Google Chrome - Click the context menu (3 Dots) in the browser toolbar to the right of the address bar (Indicated with an arrow below). - Choose Settings. - Click Privacy and Settings - Click Cookies and other site data - Select Allow all cookies Mozilla Firefox - Open Mozilla Firefox - Click 'Tools' (the gear icon) in the browser toolbar. - Click Privacy and Security - Select Standard Microsoft Edge - Open Microsoft Edge - Click the context menu in the browser toolbar to the right of the address bar (3 Dots). - Click Settings - Click Cookies and Site Permissions - Click Manage and Delete cookies and site data - Enable Allow sites to save and read cookie data (recommended) IOS Mobile Devices - Locate and open the Settings app on your IOS device - Scroll down until you find the Safari button and then click on it - Scroll down until you find the "Privacy and Security" section - Ensure that the "Block All Cookies" slider is turned off (the circle should be to the left) Updated on: 09/01/2026

How to Clear your Cache/Cookies

How to Clear your Cache/Cookies When you use a browser, like Chrome or Firefox, it saves some information from websites in its cache and cookies. Usually, these files help make the page load faster by letting your browser save little tidbits of information about the site. This also lets your browser automatically log you in. Clearing them fixes certain problems, like loading or formatting issues on sites. Desktop On Chrome: - On your computer, open Chrome. - At the top right, click More. - Click More tools and then Clear browsing data. - At the top, choose a time range. To delete everything, select All time. - Next to "Cookies and other site data" and "Cached images and files," check the boxes. - Click Clear data. On Firefox: - Click the menu button and select Settings. - Select the Privacy & Security panel. - In the "Cookies and Site Data" section, click "Clear Data…." - Remove the check mark in front of "Cookies and Site Data". - With "Cached Web Content" check marked, click the "Clear" button. On Opera: - On your computer, open Opera. - Click the Opera logo on the top left. - Click the Settings option from the list. - Scroll to the bottom of this list, then click "Advanced." Here, you'll find Opera's cashe settings. - Click the "Clear browsing data" option. Mobile On Chrome: - Open the Chrome app on smartphone. - At the top right, tap on the More option denoted by three vertical dots. - Tap on the History option and then on Clear browsing data. - At the top, select a time range. In order to delete everything, select All time. - Next to "Cookies and site data" and "Cached images and files," check the boxes. - Tap on Clear data. On Firefox: - With Firefox open, navigate to settings by tapping the three horizontal dots in the bottom right and selecting Settings. - Tap Delete browsing data and make sure the box for Cached images and files is checked. - Tap Delete browsing data. On Opera: - Open the Opera browser app and tap the "O" button situated at the bottom-right corner. - Now tap on "Settings." - Tap on "Clear browsing data" and this will open a new menu. - Check the "Clear cookies and data" box before tapping on "OK." This will now delete all browsing data from Opera which also includes your cache. Safari: - Open the Settings app on your iPhone or iPad. - Scroll down and select Safari. - Under Privacy & Security, toggle off the Prevent Cross-Site Tracking option. - Under the same section, toggle on the Block All Cookies option. - A pop-up will appear asking if you want to allow Safari to accept cookies from websites you visit. Tap Allow. Updated on: 09/01/2026

Need help during a live class?

Need help during a live class? Get in touch with us if you encounter any issues during live classes or check out the troubleshooting list below. Our technical team is always available if you need quick and real time assistance. Talk to us over the phone, send us an email or Chat with one of our team members. Phone Number: +1 (833) 299-1449) Email: [email protected] Live Chat (click this URL https://help.televeda.com/en/ and open the chat box) Is the issue that you are encountering available on this list? If yes, click the link to see the details. Others can’t see or hear me during the class Audio and Video quality issues during class Troubleshooting audio and video latency/speed during class

How to Save televeda as an App

How to Save televeda as an App on Your Phone or Computer Most modern browsers let you "install" a website so it behaves like a standalone app — with its own icon, its own window, and no browser clutter. This works on phones, tablets, and desktop/laptop computers. Safari iPhone / iPad 1. Open Safari and navigate to the website. 2. Tap the Share button (the square with an upward arrow). 3. Scroll down and tap Add to Home Screen. 4. Edit the name if you'd like, then tap Add. 5. The site now appears as an icon on your home screen. Mac (macOS Sonoma 14 and later) 1. Open Safari and go to the website. 2. In the menu bar, click File → Add to Dock. 3. Edit the name in the dialog, then click Add. 4. The web app now lives in your Dock and can also be found in Launchpad and Spotlight. Google Chrome Android 1. Open Chrome and go to the website. 2. Tap the three-dot menu (⋮) in the upper-right corner. 3. Tap Add to Home screen. 4. Edit the name if needed, then tap Add and confirm. Windows / Mac / Linux / Chromebook 1. Open Chrome and navigate to the website. 2. Click the three-dot menu (⋮) in the upper-right corner. 3. Click Cast, save, and share → Install page as app. 4. Give it a name and click Install. Microsoft Edge Android 1. Open Edge and navigate to the website. 2. Tap the three-dot menu (⋯) at the bottom of the screen. 3. Tap Add to phone → Add to Home screen. 4. Confirm by tapping Add. Windows / Mac / Linux 1. Open Edge and go to the website. 2. Click the three-dot menu (⋯) in the upper-right corner. 3. Click Apps → Install this site as an app. 4. Edit the name and click Install. Mozilla Firefox Android 1. Open Firefox and navigate to the website. 2. Tap the three-dot menu (⋮) in the upper-right corner. 3. Tap Add to Home screen. 4. Confirm the name and tap Add. Samsung Internet (Android) 1. Open Samsung Internet and navigate to the website. 2. Tap the hamburger menu (☰) in the bottom-right corner. 3. Tap Add page to → Home screen. 4. Edit the name if desired and tap Add. Still have questions? Phone Number: +1(833) 299-1449 (toll-free) Email: [email protected]

How to Use the Accessibility Toolbar on Televeda

This guide will explain how to find and use the accessibility toolbar, including all of its built-in features and keyboard shortcuts. Where to Find the Toolbar 1. Look for the accessibility icon in the lower-left corner of any page on live.televeda.com. 2. Click it to open the Accessibility Help Desk panel on the right side of your screen. The panel has two tabs: - Report Issue – for telling us about a problem you ran into - Personalization Tools – for changing how the site looks and works for you 1. Reporting an Accessibility Issue If something on the site is hard to see, hear, or use, click the Report Issue tab and fill in the form: - Name – your name (required) - Email – so we can follow up with you (required) - Assistive Technology – choose "Digital accessibility" if you use a screen reader, screen magnifier, or similar tool, or "Something else" if not (required) - Describe the issue – tell us what happened and where (required) - Phone – optional, in case we need to call you Check the box agreeing to the Terms of Service and Privacy Policy, then submit the form. Our team will review it and get back to you. 2. Personalizing Your Experience Click the Personalization Tools tab to open a set of tools you can turn on or off to make the site easier to use. Click Reset at any time to return everything to the default settings. Seeing Where You Are on the Page - Focus – draws a colorful box around the button or link you have selected, so it is easy to see where you are as you move through the page. - Cursor – makes your mouse pointer bigger and easier to track on screen. - Highlight – adds a bright color behind headings, links, or all the text on the page, so it stands out more clearly. Adjusting Color and Contrast - Contrast – choose between Hi-Con (high contrast), Desaturate (black and white), or Invert (flipped colors) to make text and images easier to see. - Color Shift – shifts the colors on the page, which can help if you have trouble telling certain colors apart. Reducing Motion - Animation – pauses moving or flashing content on the page, which is helpful if animations are distracting or uncomfortable for you. Adjusting Text - Text Size – makes the body and headline text on the page larger and easier to read. - Spacing – adds more room between words and lines of text. - Font – changes the typeface used on the page, including an option designed to be easier to read for people with dyslexia. Focusing on One Part of the Page at a Time - Guide – adds a horizontal line that follows your cursor, helping you keep your place while reading. - Window – dims most of the page and keeps a small area around your cursor clear, so you can focus on one section of text at a time. Understanding Images - Images – shows you the written description of a picture when you hover your cursor over it. This is the same description a screen reader would read aloud. Keyboard Shortcuts - If you prefer using your keyboard instead of a mouse, turn on Show shortcuts at the top of the Personalization Tools tab. Compatibility with Assistive Technology The toolbar is built to work alongside assistive technology you may already use, including screen readers, screen magnifiers, and keyboard-only navigation. You do not need to install anything separately. If something is not working well with your assistive technology, please let us know using the Report Issue form above. Still have questions? Contact our support team — we're happy to help! Phone Number: +1 (833) 299-1449 (toll-free) Email: [add your support email here] Live Chat: (click this URL https://help.televeda.com/en/ and open the chat box)

Creating and Editing Eventsin the Admin Dashboard (for Community Managers)

Creating Events in the Admin Dashboard 1. Log in to Televeda's Admin Dashboard. 2. On the left-hand side, click Schedule, then click Live Events from the dropdown. 3. On the upper-right-hand side, click the Create button, then from the dropdown, click Create Any Event. 4. A pop-up window will open on the right. Fill out all the necessary details for the class. Select a Template, add an Event Name, select the Community, Instructors, Category, etc. 5. Click on Open Event Description. In the pop-up window, enter a brief description of the event you are adding, then click OK once done. 6. Add the event start date and time. 7. Select the duration. The event can run for 1 hour, 30 minutes, or another available duration. 8. Click Save at the lower-right part of the window. Then you should be all set. You should see the class added to the Live Events calendar. Editing an Event from the Admin Dashboard Note: You can only edit an event if you are a community manager for that community. 1. On the left-hand side, click Schedule, then click Live Events from the dropdown. 2. Find and click on the event you want to edit. 3. Click Edit on the upper-right corner of the screen. 4. A pop-up window will open on the right. Edit the fields you would like to change. 5. Click Save once done. Then you are all set. Still have questions? Contact our support team — we're happy to help! Phone Number: +1(833) 299-1449 (toll-free) Email: [email protected]