If you can't hear anything during your session, this is most likely a speaker or volume setting issue on your device rather than an issue with Televeda. Here's how to check, based on your device.
On a Mac
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Click the Apple menu in the top-left corner and open System Settings.
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Go to Sound.
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Make sure the correct output device is selected (e.g. built-in speakers, not headphones or a disconnected device).
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Check that the volume slider isn't turned all the way down.
On Windows
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Click the speaker icon in the bottom-right corner of your screen (system tray).
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Make sure the volume isn't muted or turned down.
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Right-click the speaker icon and select Sound settings to confirm the correct output device is selected.
On iPhone
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Use the volume buttons on the side of your phone to make sure the volume is turned up.
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Check that the mute switch (small switch above the volume buttons) is not enabled.
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If you're using headphones or a Bluetooth speaker, make sure it's properly connected, or disconnect it to use the phone's built-in speaker.
On Samsung / Android devices
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Use the volume buttons on the side of your phone to turn up the volume.
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Swipe down from the top of your screen to open quick settings and confirm sound/media volume is not muted.
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Check Bluetooth settings to make sure you're not accidentally connected to another speaker or headphones.
Still no sound?
If you've checked the above and still can't hear anything, please let us know so we can help troubleshoot further.